Terms of Service

Effective Date: May 28, 2026  |  Last Updated: May 28, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Dions ("Company," "we," "us," or "our"), governing your access to and use of the website located at eat-dions.click (the "Website") and all related services, features, content, and functionality offered by Dions (collectively, the "Services").

By accessing our Website, placing an order, creating an account, or otherwise engaging with our Services, you acknowledge that:

• You have read, understood, and agree to be bound by these Terms;
• You are at least 18 years of age, or if you are under 18, you have the consent of a parent or legal guardian who has agreed to these Terms on your behalf;
• You have the legal authority to enter into this Agreement;
• Your use of the Services complies with all applicable local, state, and federal laws and regulations.

If you are using our Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and in that case, "you" and "your" will refer to such entity.

2. Description of Services

Dions is a food service company operating in the United States. Through our Website at eat-dions.click, we provide customers with the ability to:

• Browse our menu offerings, including food and beverage items;
• Place online orders for pickup, delivery, or dine-in (as applicable and available);
• Create and manage customer accounts;
• Access promotional offers, loyalty programs, and special deals;
• Communicate with our customer service team;
• Receive information about our locations, hours of operation, and other business details;
• Participate in feedback and review opportunities.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice, and without liability to you. We may also impose limits on certain features or restrict your access to parts or all of the Services without notice or liability.

Availability of specific menu items, promotions, and services may vary by location, time of day, and other factors. We make no guarantee that any particular item or service will be available at any given time. Menu items, prices, and descriptions are subject to change without prior notice.

3. User Accounts and Registration

Certain features of our Website may require you to create an account. When registering for an account, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Maintain the security of your password and accept all risks of unauthorized access to your account;
• Immediately notify us at [email protected] of any unauthorized use of your account or any other breach of security;
• Be responsible for all activities that occur under your account, whether or not you have authorized them.

We reserve the right to suspend or terminate your account at our discretion if we suspect fraudulent activity, violation of these Terms, or any other conduct that we deem harmful to Dions, other users, or third parties.

4. User Obligations and Prohibited Activities

As a condition of your use of our Services, you agree to comply with all applicable laws, rules, and regulations, and you agree not to engage in any of the following prohibited activities:

4.1 General Prohibited Conduct

• Using the Services for any unlawful purpose or in violation of any applicable federal, state, or local laws or regulations;
• Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity;
• Engaging in fraudulent activity, including but not limited to providing false information when placing orders or creating accounts;
• Submitting false, misleading, or defamatory reviews or feedback;
• Harassing, threatening, abusing, or intimidating any employee, representative, or other user of Dions;
• Using our Services to send unsolicited commercial communications (spam).

4.2 Technical Prohibited Conduct

• Attempting to gain unauthorized access to any portion of the Website, other accounts, or any other systems or networks connected to the Website;
• Using any robot, spider, scraper, data mining tool, or other automated means to access or collect data from the Website without our express written permission;
• Interfering with or disrupting the integrity or performance of the Website or the data contained therein;
• Attempting to decompile, reverse engineer, disassemble, or hack any aspect of the Website;
• Uploading or transmitting viruses, malware, or any other malicious code;
• Circumventing any technological measures implemented by us to protect the Website or Services.

4.3 Order-Related Obligations

• Providing accurate delivery addresses, contact information, and any other details required to fulfill your order;
• Being present or available to receive your order at the designated time and location;
• Refraining from placing fraudulent, prank, or otherwise bad-faith orders;
• Complying with all age verification requirements for any age-restricted products.

Violation of these obligations may result in the immediate termination of your account, cancellation of pending orders, and potential legal action.

5. Intellectual Property Rights

The Website and all of its original content, features, and functionality — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — are the exclusive property of Dions and are protected by United States copyright law, trademark law, and other applicable intellectual property laws and international treaties.

5.1 Trademarks

The Dions name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Dions or its affiliates or licensors. You must not use such marks without the prior written permission of Dions. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

5.2 Limited License

Subject to these Terms, Dions grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial use. This license does not include:

• Any resale or commercial use of the Website or its contents;
• Any collection and use of any product listings, descriptions, or prices;
• Any derivative use of the Website or its contents;
• Any downloading or copying of account information for the benefit of another merchant;
• Any use of data mining, robots, or similar data gathering and extraction tools.

5.3 User-Generated Content

If you submit, post, or otherwise make available any content, feedback, reviews, suggestions, or other materials through our Website ("User Content"), you grant Dions a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.

You represent and warrant that you own or have the necessary rights to submit such User Content and that it does not violate the rights of any third party or any applicable law.

6. Payment Terms

When you place an order through our Website or other ordering channels, you agree to the following payment terms:

6.1 Pricing and Payment

• All prices are listed in United States Dollars (USD) and are subject to change without notice;
• Applicable sales taxes, delivery fees, service charges, and any other applicable fees will be calculated and displayed at checkout;
• Payment is due at the time of order placement unless otherwise specified;
• We accept major credit cards, debit cards, and other payment methods as indicated on our Website;
• By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

6.2 Order Cancellations and Refunds

Once an order has been confirmed and preparation has begun, cancellations may not be possible. Refund eligibility is determined on a case-by-case basis and is subject to our Refund Policy. If you believe you have been incorrectly charged or have an issue with your order, please contact us at [email protected] within 24 hours of placing your order.

6.3 Promotional Offers and Discounts

Promotional codes, coupons, and discounts are subject to specific terms and conditions associated with each promotion. They may not be combined with other offers unless expressly stated, and are subject to availability and expiration dates. Dions reserves the right to modify or revoke any promotional offer at any time.

6.4 Taxes

You are responsible for all applicable taxes associated with your purchase. Dions will collect and remit applicable sales taxes as required by law. Tax rates may vary depending on your location and the nature of the products purchased.

7. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES AND WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. DIONS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT ON THE WEBSITE;
• WARRANTIES THAT DEFECTS WILL BE CORRECTED;
• WARRANTIES REGARDING THE QUALITY, SAFETY, OR SUITABILITY OF ANY FOOD OR BEVERAGE PRODUCTS.

7.1 Food Allergy and Dietary Information Disclaimer

While we make reasonable efforts to provide accurate information about ingredients and potential allergens in our menu items, we cannot guarantee that our products are free from any particular allergen. Our food products may be prepared in facilities or on equipment that also processes allergens including but not limited to nuts, gluten, dairy, eggs, soy, shellfish, and other common allergens.

If you have food allergies, dietary restrictions, or health conditions that may be affected by certain ingredients, it is your responsibility to inquire with our staff before placing an order. Dions assumes no liability for any adverse reactions, allergic responses, or health consequences resulting from the consumption of our food products.

7.2 Third-Party Services

Our Website may contain links to third-party websites or services that are not owned or controlled by Dions. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the terms of service and privacy policies of any third-party websites you visit.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INCLUDING THE FEDERAL TRADE COMMISSION ACT AND ALL OTHER APPLICABLE FEDERAL AND STATE LAWS, IN NO EVENT SHALL DIONS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
• ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• ANY DAMAGES RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES;
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES;
• ANY UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT DIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL DIONS'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICES OR OTHERWISE UNDER THESE TERMS EXCEED THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO DIONS IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Dions and its officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Website or Services, including but not limited to any data or content you transmit or receive;
• Any User Content you submit, post, transmit, or otherwise make available through the Services;
• Your violation of any applicable law, regulation, or third-party rights, including intellectual property or privacy rights;
• Your negligent or willful misconduct;
• Any misrepresentation made by you.

Dions reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any such matter without our prior written consent.

10. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, and share information about you when you use our Services. By using our Services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, delete, and opt-out of the sale of your personal information. Please refer to our Privacy Policy for more information about these rights and how to exercise them.

11. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or related to them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States and the applicable state laws where Dions operates, without regard to any choice or conflict of law provision or rule.

Any legal action or proceeding relating to your access to, or use of, the Website or Services shall be instituted in a state or federal court of competent jurisdiction in the United States. You and Dions agree to submit to the personal jurisdiction of such courts and agree to waive any and all objections to the exercise of jurisdiction over the parties by such courts and to venue in such courts.

The Federal Trade Commission Act, the Computer Fraud and Abuse Act, and all other applicable federal laws, as well as applicable state consumer protection statutes, may also apply to your use of our Services.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact Dions at [email protected] and provide a written description of the dispute, your name, contact information, and the relief sought. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If we are unable to resolve the dispute informally within that period, either party may proceed to formal dispute resolution as described below.

12.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY — IT SIGNIFICANTLY AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Except for claims that qualify for small claims court or claims seeking injunctive or other equitable relief for the alleged unlawful use of intellectual property, any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or validity thereof, shall be settled by binding arbitration administered by a recognized arbitration organization, such as the American Arbitration Association (AAA), under its applicable rules.

The arbitration shall be conducted in English, and the arbitrator's award shall be final and binding. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

12.3 Class Action Waiver

TO THE EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE, WHETHER THROUGH ARBITRATION, IN COURT, OR OTHERWISE, WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. NEITHER YOU NOR DIONS WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY.

12.4 Time Limitation on Claims

YOU AGREE THAT ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM AROSE; OTHERWISE, YOUR CLAIM IS PERMANENTLY BARRED.

13. Term and Termination

These Terms of Service shall remain in full force and effect while you use the Website or Services. We reserve the right, in our sole discretion, to:

• Suspend or terminate your access to the Services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms;
• Deny access to the Services to any person or entity at any time and for any reason;
• Discontinue the Website or any portion thereof at any time.

Upon termination of your account or access:

• Your right to use the Services will immediately cease;
• Any licenses granted to you under these Terms will immediately terminate;
• Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, indemnification, limitations of liability, dispute resolution, and governing law.

If you wish to terminate your account, you may do so by contacting us at [email protected]. Termination of your account does not relieve you of any obligations you may have accrued prior to such termination.

14. Changes to Terms of Service

Dions reserves the right to modify, amend, or update these Terms of Service at any time, at our sole discretion. When we make material changes to these Terms, we will:

• Update the "Last Updated" date at the top of this page;
• Provide notice through the Website or via email (if you have an account with us);
• Where required by applicable law, obtain your consent to the revised terms.

Your continued use of the Website or Services after the effective date of any revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services immediately.

It is your responsibility to periodically review these Terms to stay informed of any updates. We encourage you to review this page regularly.

15. Severability

If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable under applicable law by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, such provision shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect.

The invalidity or unenforceability of any particular provision shall not affect the validity or enforceability of any other provision of these Terms, and these Terms shall be construed in all other respects as if such invalid or unenforceable provision were omitted, consistent with the intent of the parties as reflected in the Agreement as a whole.

16. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices published by us on the Website, constitute the entire agreement between you and Dions with respect to your use of the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Services.

No waiver by Dions of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by Dions to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

17. Force Majeure

Dions shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, government actions or restrictions, war, terrorism, labor disputes, power outages, internet failures, supply chain disruptions, or any other events beyond our reasonable control. In such events, our obligations under these Terms will be suspended for the duration of the force majeure event.

18. No Agency or Partnership

Nothing in these Terms shall be construed as creating a partnership, joint venture, agency, franchise, or employment relationship between you and Dions. You have no authority to make or accept any offers or representations on our behalf. Nothing in these Terms shall restrict Dions's right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Services or information provided to or gathered by Dions with respect to such use.

19. Assignment

You may not assign, transfer, or sublicense your rights or obligations under these Terms without our prior written consent. Dions may freely assign its rights and obligations under these Terms, including in connection with a merger, acquisition, sale of assets, or by operation of law, without restriction and without notice to you. Any purported assignment in violation of this section shall be null and void.

20. Contact Information

If you have any questions, concerns, or complaints about these Terms of Service, or if you need to contact us for any other reason related to our Services, please reach out to us using the following contact details:

We will endeavor to respond to all inquiries within a reasonable timeframe. For urgent matters related to food safety, allergies, or order issues, please contact us immediately via email.